How we collect, use and protect your information.
This Privacy Policy explains how Aussies On Boat collects, uses, stores and shares your information when you contact us, request a quote, make a booking, use our website or interact with our team.
We collect trip details
Names, contact details, travel dates, group size, preferences, dietary needs and booking information.
We use data to provide service
We use your information to arrange gulet trips, support guests, improve our services and communicate with you.
You have rights
You may ask to access, correct or stop certain uses of your personal information, including marketing.
Privacy Policy Overview.
Aussies On Boat is a YourTourKey project operated through Andriake Tourism Trade and Limited Company, with travel agency operations connected to Aquaventure Tourism Travel Agency, TURSAB 16978.
This policy applies to your interactions with us through our website, enquiry forms, WhatsApp, email, social media, booking channels and direct communication with our team.
If you contact us or make a booking on behalf of other travellers, please make sure they are aware of this Privacy Policy and agree that you may provide their information to us.
Information we may collect.
Your personal and contact information
We may collect your name, phone number, email address, WhatsApp details and other contact information when you contact us, submit a form, request availability, ask for a quote or make a booking.
Travel and booking information
We may collect travel dates, group size, age range, route preference, cabin preferences, budget, trip style, private charter details, music preferences, DJ requests, photo shoot requests and other details needed to arrange your gulet experience.
Special requirements
We may collect information about dietary requirements, accessibility needs, medical or safety-related requirements, or other sensitive details only when needed to provide the service properly and with your consent.
Website and technical information
When you use our website, we may collect technical data such as browser type, device information, pages visited, traffic source, cookie data and general usage behaviour to improve our website and services.
How we use your information.
To provide our services
We use your information to respond to enquiries, check availability, arrange bookings, coordinate boats, routes, cabins, transfers, guest support and onboard services.
To manage safety and operations
Your information may be used for safety, emergency support, incident management, insurance, supplier coordination and guest assistance during your trip.
To improve our business
We may use data for customer service, quality improvement, service development, website analytics, research, fraud prevention and internal business management.
To communicate with you
We may contact you by WhatsApp, email, phone or other channels about your enquiry, booking, quote, trip details, updates or service-related information.
Where needed to provide our services, we may share information with trusted service providers, affiliated companies, captains, crew, boat owners, transfer providers, payment providers, travel partners, insurers or other third parties acting on our behalf.
Some partners or technical providers may be located outside Turkey. By using our services, you understand that your information may be processed where needed to deliver the travel service.
Marketing communication.
With your consent, or where permitted by applicable rules, we may contact you with offers, new products, events, promotions, gulet cruise updates and travel-related information connected to Aussies On Boat or YourTourKey.
You can opt out of marketing communication at any time by contacting us directly or using the unsubscribe option where available.
Service messages related to your enquiry or booking are different from marketing messages. We may still contact you about active bookings, operational updates or safety matters.
Your rights and choices.
You may request a copy of the personal information we hold about you.
You may ask us to correct incomplete, outdated or inaccurate information.
You may ask us not to use your information for direct marketing.
You may contact us for privacy questions, data requests or preference changes.
Photos, videos and shared content.
During AOB experiences, guests may take or share photos and videos. If professional photo shoots, content creation or onboard media services are included or requested, we may process images and media connected to the experience.
We will not intentionally publish private guest images for marketing without appropriate permission. If you send us images, tag us, upload content or give permission to share media, we may use that content for website, social media or promotional purposes according to the permission given.
Cookies and website tracking.
Our website may use cookies and similar technologies to help the website work properly, remember selections, improve performance, understand visitor behaviour and provide more relevant content or marketing.
What are cookies?
Cookies are small text files placed on your device by websites or trusted partners. They help identify your device, not necessarily you personally, and help websites remember information during browsing.
Why we use cookies
We may use cookies to keep booking selections, understand how people use the site, improve pages, measure advertising performance, personalise content and support website functionality.
Types of cookies
Cookies may include application cookies, analytics cookies, optimisation cookies, behavioural cookies, marketing cookies, search engine cookies and third-party advertising network cookies.
Google Analytics and advertising tools
We may use tools such as Google Analytics, Google advertising services, Meta/Facebook, search engine tools or other trusted partners to understand website performance and improve marketing.
Managing cookies
You can change cookie settings through your internet browser. Blocking cookies may affect some website functions, including booking or form-related features.
Security, monitoring and updates.
Security measures
We use appropriate technical and organisational measures to help protect your information from unauthorised access, misuse, loss or disclosure.
Monitoring
For service quality, security and fraud prevention, we may monitor communications, transactions, website traffic, social media interactions or relevant operational activity.
External links
Our website may link to third-party websites or platforms. We are not responsible for the privacy practices or policies of websites we do not control.
Policy updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website or made available upon request.
Contact us about privacy.
For privacy questions, data requests, cookie questions or marketing preferences, you can contact us using the details below.